Last updated: January 1, 2026
By accessing or using the HealthyOne website, mobile application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
We reserve the right to update these Terms at any time. Continued use of the Services after changes constitutes your acceptance of the revised Terms. We will notify you of material changes by posting the new Terms on this page and updating the effective date above.
HealthyOne is an online telehealth platform that connects patients with licensed, board-certified physicians for the purpose of evaluating eligibility for medically supervised weight management programs, which may include prescription medications where clinically appropriate.
Our Services include:
HealthyOne does not guarantee that any specific treatment will be prescribed. All prescribing decisions rest solely with the licensed physician reviewing your case.
To use our Services, you must:
We reserve the right to deny or terminate access to our Services for any user who does not meet these criteria or who provides false information.
HealthyOne is not an emergency medical service. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
The information provided on this website is for general informational purposes only and does not constitute medical advice. No physician-patient relationship is formed until a licensed physician on our platform has conducted a consultation and agreed to provide care.
Individual results from any treatment program vary. We make no representations or warranties regarding specific health outcomes.
You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
Certain Services may require payment of fees. All fees will be clearly disclosed prior to your purchase. By providing a payment method, you authorize us to charge the applicable fees. Subscription fees (if applicable) will be charged on a recurring basis until you cancel.
Refund requests are handled on a case-by-case basis. Please contact support@healthyone.life for billing inquiries. We do not offer refunds for completed physician consultations.
All medications dispensed through our platform require a valid prescription issued by a licensed physician following a clinical evaluation. We do not guarantee that a prescription will be issued. The physician's decision is final and based solely on clinical judgment.
You agree to use any prescribed medication only as directed by your physician and to report any adverse effects promptly.
You agree not to:
All content on this website, including text, graphics, logos, and software, is the property of HealthyOne or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our platform is HIPAA-compliant and we handle your health information in accordance with applicable law.
To the fullest extent permitted by law, HealthyOne and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
Our total liability to you for any claims arising from these Terms or the Services shall not exceed the amount you paid us in the 12 months preceding the claim.
We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, third parties, or our business interests.
These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in New York, NY, except where prohibited by law.
If you have questions about these Terms, please contact us at:
HealthyOne LLC
123 Wellness Ave, Suite 400, New York, NY 10001
Email: legal@healthyone.life
Phone: (888)465-2163